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Privacy Policy


  1. General:

  • This Privacy Notice explains why Deesha Education Foundation collects information about You, how that information may be used, processed, protected and otherwise handled when You use, or visit our website (Platform).

  • Deesha Education Foundation is authorized to operate, use, and maintain the website for facilitating donations through online giving and messaging services on the website. As such, for online giving and messaging activities, Deesha Education Foundation shall be the data controller for these services.

  • This Privacy Notice applies to any person or entity (You and Your) that accesses the Platform or has shared any information or data with us. It covers all personal data (PD) that can be used directly or indirectly to identify you as an individual person. The privacy notice is an integral part of the terms and conditions. you have been directed to this page to familiarise with the terms as well as provide informed consent. without consenting to the terms herein, you cannot consent to the terms and conditions and should not use the platform. Before you submit any information to us, please read this privacy notice for an explanation of how we will treat your personal data. If you do not agree with this privacy notice, please do not use the platform. We reserve the right to update the terms of this policy and such changes will be posted on the platform.


  1. PD we collect:

  • We collect and process the PD provided by You when You access and browse our Platform; create, donate or subscribe any fundraiser; request further services, subscribe to our newsletter and other content, contact us for help, use our messaging services, or submit any enquiry, sign up for eye and organ donation pledge form, or otherwise enter information on the Platform before or during its use.

  • PD collected includes the following categories:

  1. basic identification information like name, surname, name of organisation, IP address, photographs, age, logos, marks, and relationship 

  2. identification information like identity proof, and tax identification information 

  3. contact information like phone number, e-mail address, mobile number, address, and country of residence 

  4. financial and payment information like bank account details, cheque, invoices, KYC details, tax certificates, financial statements, and tax returns 

  5. information about Your Donation, including the campaign in which You are donating to and the amount of Your Donation 

  6. information about Your fundraiser or campaign such as title, category, images and beneficiaries 

  7. health information such as medical conditions, diagnostic reports, and details of hospital/healthcare facility admitted to 

  8. device and hardware information for synching and seamless access 

  9. location information

  10. information on how You use our Platform through our or third-party cookies such as duration for visiting or using Platform, how long You stayed on the Platform, items clicked, etc. To know more about the use of cookies, please review our cookie policy

  11. social media URLs such as Facebook, Twitter, YouTube, Instagram, LinkedIn and other social media profiles


  • While using the Platform, You may be required to donate through the services of a third-party payment gateway provider. You understand, agree and acknowledge that the Platform never receives Your PD provided to the third-party payment gateway. Your PD will be dealt by a third-party payment gateway provider in accordance with their respective privacy policies and other terms and conditions; and we shall not be liable, accountable or responsible for Your PD which You provide to the third-party payment gateway provider.

  • Whenever You use our Platform in case of an error, we collect data and information on Your device called Log Data. This Log Data may include information such as IP address, device name, operating system version, the time and date of Your use of the Platform, and other statistics.

  • While we shall make reasonable endeavours to ensure that Your PD is duly protected by undertaking security measures prescribed under applicable laws, You are strongly advised to exercise discretion while providing PD and using our Platform, given that the internet is susceptible to security breaches.


  1. How do we collect PD? We collect PD: 

  • directly from You when you voluntarily provide Your PD while accessing, browsing or using any part of the Platform; and

  • indirectly from other sources such as cookies, web beacons, website traffic, information available in public domain through internet searches, analytic studies and other information that we may derive while processing PD.


  1. How do we process PD?

  • We collect, record, organise, structure, align, retrieve, adapt, access, review, archive, analyse, pseudonymize, encrypt, decrypt, profile, transfer, perform other related technological and manual processing activities.

  • We process PD in accordance with fair, accountable and transparent processing principles as required under applicable law. Governing principles that we follow for processing are:

  1. process lawfully, fairly and with transparency

  2. process only for purposes communicated, or those which are reasonably expected to be connected with the purposes, or for purposes which are compatible with them

  3. minimise collection only as much is adequate, relevant and necessary

  4. take reasonable steps to maintain accuracy in light of the processing purposes

  5. retain in such form bearing in mind the processing purposes

  6. use technical, operational, and organisational security measures

  7. prevent accidental loss, unlawful destruction, or access, or damage

  8. maintain confidentiality and integrity of PD, unless carved out in this Privacy Notice


  1. Why do we process PD? 

We process PD for the following purposes: 

  1. to enter into a lawful contract with You

  2. to provide You with information on services offered by us

  3. registering You on the Platform

  4. communicating with You

  5. respond to any queries You submit to us

  6. conducting market research, surveys, trend research, analytics to understand Your need for using the Platform, demand for services, updates, upgrades and software feature requirements

  7. administering and protecting our operations and this Platform

  8. creating, improving and developing our Platform

  9. obtaining feedbacks from You and acting thereupon

  10. to process donations and grants to our various projects

  11. send You information such as receipts, certificates, upcoming events, newsletters, etc.

  12. protect and secure Your PD

  13. detect and handle data breach scenarios

  14. periodically review PD collected to adhere with Your requests regarding Your rights and legal obligations under applicable law

  15. maintaining secure personal information management system

  16. archiving, statistics analysis, survey, R&D activities

  17. manage our relationship with You

  18. compliance with applicable law

  19. promotion, marketing and advertising

  20. sharing with third parties; more details about third party data transfer can be found here

  21. honouring Your requests and rights

  22. complying with contractual obligations

  23. manage payments, fees and charges

  24. defending or initiating legal, contractual and other equitable relief should such situation arise


  1. How do we protect your PD?

  • We take the safety of Your PD and its confidentiality very seriously and are committed to providing reasonable security safeguards that commensurate to the sensitivity of the PD being handled, including but not limited to implementation of reasonable technical, operational and physical safeguards.

  • All our staff, personnel, officers, representatives and members receive appropriate and on-going training to ensure they are fully aware of their obligation to uphold confidentiality, protect PD, respect Your privacy. Only limited authorised personnel and approved third parties have access to PD on a need-to-know basis and only for specific purposes.


  1. How long do we store PD? 

We will store and process Your PD for such duration as is necessary in order to fulfil the purposes stated in this Privacy Notice and comply with applicable law. For instance, when You make donations and are provided with tax exemption certificates, we are required under law to preserve data for years under applicable taxation laws. Under all circumstances, it is our practice to follow data minimization and retain it in a safe manner only for purposes already identified in this Privacy Notice. Our overarching goal is not to retain PD in identifiable form longer than what is necessary, after which they will be destroyed.


  1. Sharing Your PD To Third Parties

  • We do not sell, rent, or trade Your PD in any manner. 

  • We disclose PD on a strict need-to-know basis to our service providers, like hosting partners, cloud service providers, maintenance vendors who assist us in operating and maintaining the Platform. We may also disclose PD with advertising platforms and other similar service providers for availing promotional, advertising, market outreach and similar services.

  • We may also disclose PD to other service providers if required for our operations including compliance with law, enforce our policies, or protect ours or others’ rights, property or safety, investigate fraud, or respond to a government request.

  • In all such instances, we require the third-party to maintain confidentiality, use PD only for the limited purpose for which it is disclosed, and restrict onward transfer. We also insist that the recipient destroys PD to the extent feasible once the purpose is achieved.


  1. Contact:

  • If You have any questions, comments, rights request, or complaints, please contact us at

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